2-Years Diploma in Hotel Operations – Chennais Amirta IHM
The Diploma in Hotel Operations is a 2-year course designed to equip students with practical skills and industry knowledge required for a successful career in hospitality. The course covers all key hotel departments including Front Office, Food Production, Food & Beverage Service, and Housekeeping. Students also gain training in communication, personality development, and hospitality management. The course includes hands-on learning and industrial exposure to prepare students for real-world hotel operations.
Course Overview: Diploma in Hotel Operations
- Duration: 2 Years
- Eligibility: 10th Standard (Regular Schooling)
- Campus Locations: Chennai | Bangalore | Hyderabad | Vijayawada
- Affiliation: Jawaharlal Nehru Technical Education
Course Curriculum for Diploma in Hotel Operations
| Year 1: Foundation in Hotel Operations — Semester I | Semester II |
|---|---|
| Introduction to Hospitality Industry – Overview of the hotel, tourism, and service sector; hierarchy, departments, and career scope. | Front Office Operations – II – Guest billing and cashiering; handling complaints; room status reports; night auditing and departure formalities. |
| Front Office Operations – I – Basics of reception, guest handling, check-in/check-out process, and reservation systems. | Food Production – II – Soups, sauces, and stocks; menu planning; bakery and confectionery basics; kitchen costing and portion control. |
| Food Production – I – Fundamentals of culinary arts, kitchen equipment, basic cooking methods, and food safety. | Food & Beverage Service – II – Menu planning and sequence of courses; non-alcoholic beverages; restaurant control systems; billing and order-taking procedures. |
| Food & Beverage Service – I – Restaurant operations, types of service, menu knowledge, and customer service techniques. | Housekeeping Operations – II – Laundry operations, stain removal, pest control, floral arrangements, waste management, and textile basics. |
| Housekeeping Operations – I – Cleaning procedures, linen management, use of chemicals, and maintenance of guest rooms. | Communicative English – II – Advanced writing and speaking skills; report and letter writing; professional email drafting; vocabulary for customer service. |
| Communication Skills & Personality Development – I – Grammar, speaking skills, and building self-confidence for hospitality professionals. | |
| Computer Fundamentals – Introduction to MS Office, hotel management software, and basic data entry skills. |
| Year 2: Advanced Operations & Management — Semester III | Semester IV |
|---|---|
| Hotel Accounting & Cost Control – Basics of accounting, cost management, budgeting, and revenue control in hotels. | Industrial Training (Internship) – 4–6 months of real-time training in leading 5-star hotels across India or abroad. |
| Hospitality Sales & Marketing – Marketing techniques, branding, guest loyalty programs, and digital promotions in hospitality. | Hospitality Law & Ethics – Hotel laws, licenses, guest rights, and professional ethics in the hospitality industry. |
| Food Production – Advanced – Continental, Asian, and bakery sections with advanced cooking and presentation techniques. | Entrepreneurship Development – Starting and managing your own restaurant, café, or hospitality business. |
| Food & Beverage Service – Advanced – Gueridon service, mixology, event management, and restaurant supervision. | Project Work & Viva – Practical project report on any hotel department and presentation before the panel. |
| Front Office Management – Yield management, night auditing, and managing reservations through OTAs. | |
| Housekeeping Management – Supervision, inventory control, linen management, and handling housekeeping staff. |
Practical Training & Internships
At Chennais Amirta, learning goes beyond classrooms. The Earn While You Learn Program ensures students receive real-time industry exposure with stipends.
- Paid internships in India – Students get trained in 5-star hotels and resorts across Chennai, Bangalore, Hyderabad, and other metro cities.
- International internships – Exposure to hospitality practices in countries like Malaysia & Singapore
- Cruise line opportunities – Training and placements in luxury cruise ships
Career Opportunities After Diploma in Hotel Operations Course
Front Office Executive / Receptionist
Chef / Kitchen Assistant / Cook
Food & Beverage Service Staff / Supervisor
Housekeeping Executive / Supervisor
Banquet / Event Coordinator
Restaurant / Catering Manager
Hospitality Sales & Marketing Executive
Hotel Management Trainee
Top Reasons to Choose Chennais Amirta for Your Diploma in Hotel Operations
Practical Learning Focus
90% hands-on training with modern kitchens, labs, and mock hotels.
100% Placement Assistance
Strong tie-ups with star hotels, cruise liners, and global brands.
International Internships
Opportunities in Malaysia, Singapore, Thailand, and other countries.
Earn While You Learn
Part-time jobs and ODC programs, enabling students to earn during study.
Global Exposure
Students participate in international competitions and training abroad.
Modern Infrastructure
AC classrooms, demo kitchens, model bedrooms, training restaurants.