Front Office

Front office is the nerve centre of the hotel which is beautifully designed in the form of a lobby that gives practical exposure for students to how to work in the front office department. It is well designed, fully air conditioned and equipped with all modern amenities like EPABX (Electronic Private Automatic Branch Exchange), Fax, Internet, Printer, Scanner, CCTV cameras, etc.

The front office is designed in such a way that it offers an opportunity for every student to get a glimpse of the real world. It enables each student to get trained in welcoming guests, learning greeting gestures and posture, asking for personal information and undertaking all such activities. It helps to create a long-lasting impression in the guest's mind.

The first meeting point of the guest is the front office. As we know "face is the index of mind", similarly the front office department is the icon of the hospitality industry — a first meeting point of the guest.

With the above features the students learn about the style of handling guests with manners of grooming, etiquette and communication skills.